Terms of Service – Fresiqo Foods Pvt Ltd

Welcome to Fresiqo Foods Pvt Ltd (“we,” “our,” or “us”). By accessing or using our website and services (the “Website”), you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully.

Eligibility

You must be at least 18 years old to place an order or create an account on our Website. By using our Website, you confirm that you have the legal capacity to enter into these Terms.

Account Registration

Certain features of our Website, including order placement, require creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Product Information

We strive to ensure that all product descriptions, images, and pricing information on our Website are accurate and up-to-date. However, we reserve the right to make changes to product information, availability, and pricing without prior notice. Quantities may be limited, and we may refuse or cancel orders at our discretion.

Orders and Payments

All orders placed through our Website are subject to acceptance by Fresiqo Foods Pvt Ltd. Payments are processed securely through PCI-DSS compliant gateways. Prices displayed include applicable taxes unless stated otherwise. Customers are responsible for providing accurate billing and shipping information.

Shipping and Delivery

While we make every effort to deliver products promptly, all delivery timelines are estimates and may be affected by unforeseen circumstances. Fresiqo Foods Pvt Ltd is not liable for delays caused by third-party shipping providers. The risk of loss for products passes to you upon delivery.

Returns and Refunds

Our Return & Refund Policy provides full details on how to initiate a return and obtain a refund, if applicable. Refunds are processed to the original payment method used for the purchase. Customers are encouraged to review our Return & Refund Policy before placing an order.

User Conduct

By using our Website, you agree not to engage in any activity that violates applicable laws or infringes upon the rights of others. This includes posting harmful or fraudulent content, attempting to disrupt or hack our Website, or engaging in activities that compromise the security of our services.

Intellectual Property

All content on our Website, including text, images, logos, and trademarks, is the property of Fresiqo Foods Pvt Ltd or its licensors. You may not copy, reproduce, or distribute any content without prior written permission from us.

Limitation of Liability

Fresiqo Foods Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products. In all cases, our total liability will not exceed the value of the order placed.

Disclaimer

Products sold on our Website are provided “as is” and “as available.” While we make reasonable efforts to ensure the quality of our products, we do not guarantee specific results from their consumption.

Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from your use of the Website or services shall be subject to the exclusive jurisdiction of the courts in the state where our registered office is located.

Changes to Terms

We may update these Terms from time to time. The “Effective Date” will indicate the latest version. Major changes will be communicated via website or email notifications.