Privacy Policy – Fresiqo Foods Pvt Ltd

Fresiqo Foods Pvt Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website https://www.fresiqo.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or make a purchase through our e-commerce platform.

By using our Website, registering an account, or making a purchase, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information from you:

• Personal Details: Name, email address, phone number, billing and shipping addresses, and payment information processed securely.
• Usage Information: IP address, browser type, pages visited, time spent on the Website, clickstream data, and other analytics data.
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance your experience, remember preferences, and analyze website traffic.

How We Use Your Information

• Process and fulfill orders.
• Communicate updates, promotions, or order-related information.
• Personalize your shopping experience.
• Improve our Website, services, and product offerings.
• Monitor trends and analyze usage to enhance functionality.
• Detect and prevent fraudulent activity.

Third-Party Services

We may share your information with trusted third parties to help provide or improve our services, including:

• Payment Gateways: For secure processing of transactions.
• Google Analytics: For website performance tracking and traffic analysis.
• Social Login Providers: If you choose to register or log in via social media accounts.

These third parties are bound by confidentiality and data protection agreements and cannot use your information for other purposes.

Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce our agreements. When no longer required, your information will be securely deleted or anonymized.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our Website uses cookies to keep you logged in, remember your preferences, and analyze website performance. You can manage or disable cookies through your browser settings; however, some features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell or rent your personal information. We may share information in limited cases:

• With service providers assisting us in operations or providing services.
• To comply with legal obligations, court orders, or law enforcement requests.
• In connection with mergers, acquisitions, or business transfers.

Your Rights

• Access, update, or correct your personal information.
• Request deletion of personal information, except for transaction records required by law.
• Opt-out of marketing communications.

To exercise these rights, contact us at info@fresiqo.com.

Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Legal Compliance

This Privacy Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000 of India.

Policy Updates

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the latest version. Major changes will be communicated via email or website notifications.

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